About Us

Who is CoEfficiency?

I have over 25 years of multi-disciplinary experience in manufacturing, construction, leisure and entertainment, and I bring that unique suite of perspectives to positively affect the people and businesses I work with.

I have an analytical and logical mindset, tempered by creativity and an entrepreneurial outlook.  I am driven by curiosity – genuinely seeking to understand different perspectives, constraints and opportunities, and synthesizing those into “the better answer”.

With a background in entertainment (I may have an arts degree), I understand the importance of knowing your audience.  Experience in construction and manufacturing has given me a deep understanding of the operations of a business, from smaller shops to 9 figure businesses operating across the country and around the world. I found people struggled switching between strategy and tactics and learned about the importance of supporting the people around you.  I’ve led and supported teams of teams across disparate locations, divisions, departments and disciplines.

Those experiences have repeatedly confirmed that it all starts with the WHAT. They are the foundation for the ClarityCascade, which defines the high level WHAT and empowers the team to execute (the “HOW”), leveraging the talent in the organization, achieving operational excellence and creating sustainable growth. Clarity brings Unity. Unity brings Capacity. And Capacity brings Agility.

I bring that foundation to my work with my clients, and I’ve been fortunate to be able to:

  • Improve culture, engagement and results across the organization through the ClarityCascade
  • Transition branches from a sole proprietor mindset to one ready to scale through the use of Archetypes
  • Re-architect multiple processes to improve turnaround, standardization, coverage and efficiency
  • Employ technologies to improve insight and streamline workflow
  • Provide leadership during crises; from shut-down to recovery

When there is a specific area of the business that needs particular focus or the project needs additional capacity, I rely on a network of people that can join the team as needed.

Values

I believe that we all have a set of core values, whether defined and written down or not. We will sometimes miss the mark because we’re human, but we should aspire to and work towards those higher standards whether we’re at home, with our friends or at work. Here’s the values I aspire to:

  • Integrity – we do what we say and are accountable for our actions
  • Collaboration – we believe that “buy-in” should be a distant second to collaboration focussed on aligning the plan with the goals and needs of the business, employees, customers and other stakeholders
  • Trust – we seek to build trust by communicating with clarity, acting with integrity, and demonstrating we are trustworthy through our actions
  • Excellence – we continuously seek to improve what we do and how we do it, with an eye towards surpassing expectations
  • Fun – we enjoy the work we do, and seek to foster a positive environment with the people we work with.
“Randall has the insight to connect finance and operations to a holistic view of the company as a whole and simplify complexity into the consumable” – M.D. – VP, Eastern Canada